Hotline

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Publisher: Fideli Publishing

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Excerpt:

Since their inception in 1968, Hotlines have continued to grow in number and in the conceptual clarity of their functions and goals. Hotlines are emergency telephone services for individuals in crisis that provide a listening ear and, when necessary, referral to agencies and professional back up. Their purpose is to aid the caller with his immediate crisis and with future crises as well by mobilizing his problem-solving skills. (9 pp.)

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